FAQ

FREQUENTLY ASKED QUESTIONS   

1. I would like to get a certificate of enrollment from the English Preparatory School.

Go to the Preparatory School Student Affairs. (Rectorate Building, 2nd Floor)

2. I would like to get a certificate of enrollment from the University.

Go to the Student Affairs Office. (Rectorate Building, Ground Floor)

3. I could not take the mid-term exam and I have a valid excuse. (Medical report/ death certificate)

Apply to the Preparatory School Student Affairs with a petition. 

4. I would like to object to an exam result.

Apply to the Preparatory School Student Affairs with a petition. 

5. I have a question, a need and/or a complaint about an academic subject.

Go to the Academic Advisor or to the Group Coordinator. (Rectorate Building, 2nd Floor)

6.  I have a question, a need and/or a complaint or need a detailed information on an administrative subject.

Go to the Administrative Coordinator. (Rectorate Building, 2nd Floor)

7. I would like to learn the status of my attendance.

Check via e-donusum

8. I have completed two years at the Preparatory School and have been unsuccessful. What do I need to do?

Go to the Academic Advisor or to the Administrative Coordinator. (Rectorate Building, 2nd Floor)

9. I need assistance and extra material to improve my English.

 Go to the Assistant Coordinators of your level.

10. I would like to borrow storybooks.

Go to the Material Office (Rectorate Building, 2nd Floor) or to the Knowledge Center. (Rectorate Building, 1st Floor) 

11. I would like to take a printout/ have something photocopied.

 Go to the photocopy room on the ground floor.

12. I would like to receive support on exam anxiety, effective studying methods etc.

Go to the Psychological Guidance and Counselling Unit who is responsible for your group.

13. I lost a first degree relative and could not come to school.

 Go to the Academic Advisor or to the Administrative Coordinator. (Rectorate Building, 2nd Floor)